You can shop safely in the comfort of our stores  To book your exclusive store appointment - Click here!

From the 14th September when the new rules apply, it will be against the law to meet people you do not live with in a group larger than 6 (unless you are meeting as a household or support bubble).

Here are some examples of what is and isn’t allowed:

6 People Web Assets.

 

Local Lockdown Guidance

The UK government has recently imposed localised lockdown measures in parts of the country, which stipulate that households must not visit other households either in their home or garden.  Whilst we recognise that this is far from ideal, these restrictions do not extend to businesses or local services.  If you live in a region which is currently following additional lockdown measures, you may continue to leave your home to go shopping etc, and you may also allow tradespeople to come into your home providing they take the appropriate measures.

Please rest assured that you’re in safe hands with HSL; if you are visiting one of our 55 stores, we have in place a number of strict Covid precautions which include:-

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  • Hand sanitising stations
  • Our colleagues will be wearing PPE; masks
  • Exclusive appointment hours
  • The sanitisation of all furniture after each and every customer visit
  • Daily temperature and wellbeing checks for our colleagues
  • Contactless services includes our 7 Point Seating Assessment™

 

For your absolute peace of mind, our home visit service also strictly adheres to the following when entering your home:-

  • Sanitising of hands before and after every visit
  • Our colleagues will be wearing PPE, including masks, visors and over-shoes
  • The sanitisation of our furniture after each and every customer visit
  • Daily temperature and wellbeing checks for our colleagues
  • Contactless services includes our 7 Point Seating Assessment™
  • You will also receive a pre-call before your visit to ensure that you or any members of your household are not displaying any symptoms

If you would you like any further reassurance or have any questions,

please call our friendly customer contact team on 01924 507050