As an essential retailer, our Comfort Stores across the UK are open by appointment. You can enjoy the store to yourself, with our Covid-safe, Contactless store appointments. To book your exclusive store appointment please call us on 01924 507050. Alternatively, you can book a Contactless Home Visit by calling 01924 486900.
The young Mr & Mrs Burrows had a simple aim, ‘to produce comfortable, quality furniture.’
Jeffrey Burrows inherited a strong work ethic from his grandfather and at the age of 16 followed in his footsteps, working for the family company, JR Burrows, a highly respected textile recycling business, established in the 19th century.
One evening, back in 1968, Jeffrey came home to his wife Patricia and said “we are going to start our own business.” Within 3 weeks he purchased a large Victorian building called Carlton Mill, providing the perfect location for their new venture.
It was then that High Seat Limited was born, or HSL as it is known today. And so the story began…
When the business started, it consisted of Mr and Mrs Burrows along with just one other employee, Mr Throp, a local tradesman.
The couple were responsible for everything; buying, selling, manufacturing and book-keeping. Mrs Burrows had to juggle much of her time between building the business and raising their young family of four children.
Despite the challenges they faced over the years, the couple grew their business from sheer hard work and determination, as well as from drawing on the long established joinery and textile skills of the local craftsman and women in Dewsbury, a town famous for its heritage of fine furniture making.
For 40 years HSL operated as a mail-order business, with a factory showroom in Dewsbury.
In 1995, they opened their Letchworth showroom, the first of their retail stores. Remaining in the same location as it does today, Letchworth showcased a wide selection of furniture, welcoming customers with a warm smile and a cup of tea; good old fashioned service never goes out of fashion.
Now owned by second generation William and Debra Burrows, family still remains at the very heart of HSL. In fact, many of our apprentices are honing their craft with the help of their own parents, uncles and siblings. Over the years we have built up a loyal, longstanding work force, with many of our craftsmen and women coming straight from school and staying until retirement.
William Burrows our Chairman, is dedicated to continuing the legacy his parents left behind, investing in people and building on the quality of our furniture that we continue to handcraft today
With a head office and factory in Batley, just around the corner from where it all began over 50 years ago, we now employ over 500 people. We have stores throughout the UK, as well as a free, national home visit service. We are proud to continue handcrafting award winning comfort furniture for thousands of happy customers all over the country.
For the HSL family this isn’t just a business. It’s a way of life!