As an essential retailer, our Comfort Stores across the UK are open by appointment. You can enjoy the store to yourself, with our Covid-safe, Contactless store appointments. To book your exclusive store appointment please call us on 01924 507050. Alternatively, you can book a Contactless Home Visit by calling 01924 486900.
“We take our responsibility to the world around us seriously.
We want to change the way people think and feel about comfort without compromise.
We have challenged ourselves to be an environmentally sustainable business and to achieve a target of zero net carbon emissions by 2025.”
William & Debra Burrows
In 2019 we moved our entire electricity consumption to 100% renewable energy sources.
Every year we plant 5,000 trees in partnership with Eforests in close proximity to our Comfort Stores.
Since 2015 we have invested more than £750,000 into new technology across frame construction and fabric-cutting; significantly lowering the waste going to landfills.
We source FSC certified wood for all ranges manufactured here at our Yorkshire factory.
We also make sure our printed literature is provided by FSC certified companies and use organic dyes.
We have introduced our own fleet of larger, lower load MaxiMover vehicles, which has decreased the number of vehicles needed per delivery.
We have charging points for electric cars at our Comfort House Central Operations Hub and are planing to introduce more across our retail estate.
Since 2016 we have donated over 2,000 pieces of ‘second quality’ HSL furniture to the British Heart Foundation with a resale value of an incredible £1,266,795 so far and counting.
The waste from our factory is split into general, cardboard, dust and wood so that it can be recycled; the dust is used at a farm for animal bedding.
In 2018 we introduced new packaging for our chairs and sofas which is helping us reach our target of reducing packaging by 50%. The new design enables it to be folded flat and returned to Comfort House to be re-used.
This year we are converting our entire mattress range to a new design which is 100% recyclable at end of life.