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“We take our responsibility to the world around us seriously.
We want to change the way people think and feel about comfort without compromise.
We have challenged ourselves to be an environmentally sustainable business and are striving to be Carbon Neutral by 2025.”

Mission Zero Assets 01

William & Debra Burrows

Here are just some of the ways we are putting the Mission Zero plan into action:


In 2019 we moved our entire electricity consumption to 100% renewable energy sources.


We planted 5,000 trees in partnership with Eforests in close proximity to our Comfort Stores.

Since 2015 we have invested more than £750,000 into new technology across frame construction and fabric-cutting; significantly lowering the waste going to landfills.

We source FSC certified wood for many of the ranges manufactured here at our Yorkshire factory.

We also make sure our printed literature is provided by FSC certified companies and use organic dyes.

We have introduced our own fleet of larger, lower load MaxiMover vehicles, which has decreased the number of vehicles needed per delivery.

We have charging points for electric cars at our Comfort House Central Operations Hub and are planning to introduce more across our retail estate.

Since 2016 we have donated over 5,600 pieces of ‘second quality’ HSL furniture to the British Heart Foundation with a resale value of an incredible £1,500,000 so far and counting.

The waste from our factory is split into general, cardboard, dust and wood so that it can be recycled; the dust is used at a farm for animal bedding.

In 2018 we introduced new packaging for our chairs and sofas which is helping us reach our target of reducing packaging by 50%. The new design enables it to be folded flat and returned to Comfort House to be re-used.

We have converted our entire mattress range to a new design which is 100% recyclable at the end of its life.

Tested. Trusted. Recommended.

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