About our stores

About our Stores

Feel at home in your local HSL Comfort Store

The best way to experience the superior comfort of a HSL chair or sofa is to come and try one. HSL Comfort Stores are nationwide and new stores are opening every month. Take a look at our Find A Store page or enter your postcode below to find the store nearest to you.

FREE parking and easy access

All our out-of-town stores are easy to find and open 7 days a week. With free parking next to the store, ground-level access and toilet facilities, we’re sure you’ll enjoy your visit.

A warm, friendly welcome

We want you to feel relaxed and at home when you visit your local HSL Comfort Store. You will be greeted by one of our friendly Comfort Specialists who will take the time to find out exactly what you’re looking for and offer you all the advice you need.

Chat to a Comfort Specialist

All our Comfort Specialists are fully trained and on hand to offer expert advice on all our products. During your chat they will find out just what you’re looking for before recommending the chair, sofa or bed that will suit you best. If you’d rather phone ahead of your visit to discuss anything, don’t hesitate to give your local store a call.

Always happy to help

Our Comfort Specialists are on hand to offer you advice on the best design, colour or style to suit your decor. Whether you’re a traditionalist at heart or you love the vibrancy of modern style, we have over 300 fabrics and leathers to choose from, so you’re sure to find just what you’re looking for.

No hard sell – just friendly help and advice

A visit to our stores is just as relaxing as sitting in one of our chairs. Our Comfort Specialists will spend as much time with you as you need, and there’s no pressure at all. We’ll even offer you a nice cuppa whilst you make your choices!

Fast and easy delivery

We don’t want to keep you waiting, so many of our chairs are ready in as little as 7-14 days, with selected products available in just 48 hours! We deliver FREE to UK Mainland addresses too.

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What our customers say about us

  • Would not hesitate to recommend HSL ten out of ten from the experience we have had.

    Mrs M Toole

  • My husband and I visited your store and bought two chairs (£2500). I was served by Garth, a very very pleasant young man. He made our visit very comfortable, we had coffee and good conversation. We wanted for nothing, he explained everything very clearly, I was very impressed, I am sure that he will make a manager!

    Mrs. J Bushell

  • Excellent service, no pressure to buy. All of my questions were answered to my satisfaction. Quality of goods were of a very high standard. Having shopped around we decided to buy and look forward to receiving our suite. Thank you so very much.

    Mrs. S Scott

  • Really delighted with the service from this shop. We were dealt with by Helen who certainly knew all about the products. She helped us to consider and compare etc. then choose the chairs. We received them in 2 weeks and 3 days. Well done, chairs much admired.

    Miss Monica M Jackson

  • The service that we received was outstanding. The sales assistant was very knowledgeable and helped to explain how the chairs are fitted to the customer. Nothing was too much trouble and she helped us to choose the right items with ease. The provision of a cup of tea was very welcome and made the whole selling experience much more friendly. The other assistant was very helpful with matching fabrics and we got just what we required. Well done,

    J V Weller

  • The service I have received from your customer service department has been second to none.

    Wendy Pentling

  • Two of your consultants, Robert and Dave, visited my mother yesterday for a home consultation. We spent 2 hours trying out chairs and discussing her needs. During this period they demonstrated the utmost courtesy and patience. They were happy to give her a quote and did not try any hard sale either! What a brilliant service.

    Isabel Singh

  • Both the ladies at your store were very helpful and spent a lot of time explaining items to us and showing us how things worked. As a result, we were able to make sure that what we purchased  was just what we wanted.

    Mrs. Brenda Burrett

Read more customer testimonials