Delivery

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When can I expect delivery?

All our products are handmade to order and we will call you to arrange delivery when your product is ready. Delivery is free to UK mainland addresses within 4 weeks for fabric products and 6-8 weeks for leather products. There are also express delivery options on selected products.

Where 7-14 day delivery is stated, this refers to 7-14 working days. Please allow for longer delivery times during the Easter, Spring Bank and Christmas periods due to factory holidays.

What will I have to do when the delivery men arrive?

With our free delivery service, our specialist team will unpack your item, set it up in the room you choose and give any operating instructions needed. Some smaller items are delivered by standard or express carrier to your door only. Please see individual product pages for more information.

With our 7-14 day service, full payment is due when you order and you will be notified of the delivery date. We will install your item in your chosen room and dispose of the packaging.

Alternative delivery options

With both our 48-hour and 7-day delivery service, your item will be delivered to your door via a 2 man delivery service who will unpack your item and set it up in a room of your choice.

What our customers say about us

  • Very pleased with the friendly service. The layout of the shop is very impressive. We bought a chair - Swivel Ayr.

    Mrs. G Wilson

  • My husband was very impressed with the quality and workmanship of the Linton chair.

    Mrs. Hudson

  • The delivery personnel were prompt and efficient. Their manner was personable and obliging.

    Mrs. Lynch

  • Very satisfactory, very welcoming, nice cuppa and biscuit. Could not fault the manner and obligingly helpful staff. Thank you, will recommend you to family and friends.

    M A Taylor

  • On each of our two visits we were dealt with with courtesy and efficiency. We were put undo no pressure at all to make a purchase. We were able to take our time and make our own decisions. The advice we were given was both informative and helpful. It was a lovely cup of tea also!!

    Mrs. P Husted

  • Very good service. We were allowed to inspect chairs at our leisure. No pushy sales people. We liked being left alone to talk about various chairs. We did buy an electric chair and in all a very good, pleasant shopping experience.

    P Dunne

  • Excellent customer service. The staff were very helpful and nothing was too much trouble.

    Mrs. A Richardson

  • We are very pleased indeed with the service received. Well informed staff, pleasant, smiling and no harassment; they could not have been more helpful.Text -

    Mrs. C Bingham

Read more customer testimonials