Delivery

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When can I expect delivery?

All our products are handmade to order and we will call you to arrange delivery when your product is ready. Delivery is free to UK mainland addresses within 4 weeks for fabric products and 6-8 weeks for leather products. There are also express delivery options on selected products.

Where 7-14 day delivery is stated, this refers to 7-14 working days. Please allow for longer delivery times during the Easter, Spring Bank and Christmas periods due to factory holidays.

What will I have to do when the delivery men arrive?

With our free delivery service, our specialist team will unpack your item, set it up in the room you choose and give any operating instructions needed. Some smaller items are delivered by standard or express carrier to your door only. Please see individual product pages for more information.

With our 7-14 day service, full payment is due when you order and you will be notified of the delivery date. We will install your item in your chosen room and dispose of the packaging.

Alternative delivery options

With both our 2-day and 7-day delivery service, your item will be delivered to your door via a 2 man delivery service who will unpack your item and set it up in a room of your choice.

What our customers say about us

  • My adjustable bed from HSL is a godsend. I’ve now purchased a riser recliner too!

    Mrs. Rogers

  • I bought two chairs whilst visiting HSL. Very polite and listened to our needs and immediately showed us what we wanted. I would certainly recommend HSL to my friends and relatives.

    Beryl Pinkett

  • When I purchased my riser recliner the service was tremendous and the staff all superb.

    Mrs. W

  • We are completely satisfied with our 3-seater sofa, armchair and recliner.

    Mr. Higson

  • Excellent service, no pressure to buy. All of my questions were answered to my satisfaction. Quality of goods were of a very high standard. Having shopped around we decided to buy and look forward to receiving our suite. Thank you so very much.

    Mrs. S Scott

  • I was surprised how friendly the staff were and the atmosphere was the same.They showed us quite a few suites, nothing was too much trouble. I am delighted with the suite I chose. So comfortable and it looks great.

    Mrs. B Acker

  • We purchased a three seater sofa and two recliners. The staff were very helpful, nothing was too much trouble. They were very cheerful and showed us the full range of suites and explained all features.

    Mrs. Carter

  • I went to your store with my sister who wanted a drop arm sofa and the staff were absolutely delightful. We were offered tea and the staff that dealt with us couldn't have been nicer. It was such a pleasure to be looked after by such nice people and we were there for over an hour - they couldn't do enough.

    Mrs. N Ellis

Read more customer testimonials