Eligibility for zero-rated VAT

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Eligibility Declaration

We sell a number of products available for VAT relief, including electrically adjustable beds and riser recliners.

If you are eligible to receive goods and services zero-rated for VAT, you should click here to print out your eligibility declaration.

Please bring your completed declaration with you when you visit one of our stores.

Please note that there are penalties for making false declarations. If you are in any doubt as to whether you are eligible to receive goods or services zero-rated for VAT, you should consult Notice 701/7 VAT reliefs for disabled people or contact National Advice Service on 0845 010 9000 before signing the declaration.

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What our customers say about us

  • Perfect service as we have had in the past. Even though my father was in a wheelchair with practically no mobility, the help and patience was marvelous All your assistants are great.

    Mrs. J Penfold & Mr. C Clarke

  • On each of our two visits we were dealt with with courtesy and efficiency. We were put undo no pressure at all to make a purchase. We were able to take our time and make our own decisions. The advice we were given was both informative and helpful. It was a lovely cup of tea also!!

    Mrs. P Husted

  • I went to your store with my sister who wanted a drop arm sofa and the staff were absolutely delightful. We were offered tea and the staff that dealt with us couldn't have been nicer. It was such a pleasure to be looked after by such nice people and we were there for over an hour - they couldn't do enough.

    Mrs. N Ellis

  • Many thanks for your prompt and efficient service regarding our leather swivel chair. Your technician Ben has just left after replacing the chair back due to the leather peeling. He was very pleasant and quickly replaced the part. My problem was dealt with immediately and I am extremely happy!

    Mrs Sheilah Ward

  • It was a pleasure to shop at HSL Bathgate largely due to Anne who made us feel so welcome and had endless patience in helping us to decide on the most suitable chair and the upholstery. The chair was delivered sooner than expected and is in constant use and as I am flat bound it is important that I have two comfortable chairs that helps me to relax. The tea and biscuits were also very welcome. Thank you.

    Mr. Hamilton

  • My husband and I visited your store and bought two chairs (£2500). I was served by Garth, a very very pleasant young man. He made our visit very comfortable, we had coffee and good conversation. We wanted for nothing, he explained everything very clearly, I was very impressed, I am sure that he will make a manager!

    Mrs. J Bushell

  • We were very pleased with the speed of delivery, and the delivery men were very polite and helpful.

    Mr. and Mrs. Swanborough

  • Staff very nice, friendly and helpful in all ways. A very nice store to visit - explained how chairs worked and I came away with a lovely chair and sofa. Thank you.

    M Williams

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