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What our customers say

We think the quality of our furniture and customer service is second to none, but don’t just take our word for it. Here’s what a few of our recent customers had to say.

“We recently enjoyed a visit to HSL Caterham to buy a comfort chair. It really was an enjoyable shopping experience. Nothing was too much trouble for Karen who showed us around the extensive store. The tray of tea was the icing on the cake! We look forward to receiving our chair.”
Wendy Cockersell.

“We are completely satisfied with our 3-seater sofa, armchair and recliner.”
Mr Higson, Rotherham.

“The chair is the best thing I have ever bought, worth every penny.”
Mrs B Sayers.

“I’m enjoying my chair, and have had everything explained very clearly by your delivery man.”
Mrs Gibbons, Buxton.

“My swivel chair and stool are extremely comfortable… my ankles are no longer swollen!”
Mr P, Caterham.

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What our customers say about us

  • We were very pleased with the speed of delivery, and the delivery men were very polite and helpful.

    Mr. and Mrs. Swanborough

  • Two of your consultants, Robert and Dave, visited my mother yesterday for a home consultation. We spent 2 hours trying out chairs and discussing her needs. During this period they demonstrated the utmost courtesy and patience. They were happy to give her a quote and did not try any hard sale either! What a brilliant service.

    Isabel Singh

  • I will certainly be recommending HSL to other people. It is nice in this day and age to receive pleasant and courteous service. Thanks again - satisfied customer.

    L Denton

  • I was surprised how friendly the staff were and the atmosphere was the same.They showed us quite a few suites, nothing was too much trouble. I am delighted with the suite I chose. So comfortable and it looks great.

    Mrs. B Acker

  • Very good assistant introduced us to all shapes and sizes of chairs - which really fitted our bodies with comfort and we liked the real wooden knobs on them.

    Mr. & Mrs. B Lee

  • Did order a leather riser recliner chair. The staff were really good, neither pushy or slow to assist. Couldn't have been more helpful and went to great pains to ensure I had every piece of information required.

    Brenda Lees

  • Many thanks for your prompt and efficient service regarding our leather swivel chair. Your technician Ben has just left after replacing the chair back due to the leather peeling. He was very pleasant and quickly replaced the part. My problem was dealt with immediately and I am extremely happy!

    Mrs Sheilah Ward

  • Very precise and helped us to decide what chair was right for me. I am delighted with it. Its very comfortable and easy to get out of. Thank you for all of your help.

    Jean Woodall

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