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What our customers say

We think the quality of our furniture and customer service is second to none, but don’t just take our word for it. Here’s what a few of our recent customers had to say.

“We recently enjoyed a visit to HSL Caterham to buy a comfort chair. It really was an enjoyable shopping experience. Nothing was too much trouble for Karen who showed us around the extensive store. The tray of tea was the icing on the cake! We look forward to receiving our chair.”
Wendy Cockersell.

“We are completely satisfied with our 3-seater sofa, armchair and recliner.”
Mr Higson, Rotherham.

“The chair is the best thing I have ever bought, worth every penny.”
Mrs B Sayers.

“I’m enjoying my chair, and have had everything explained very clearly by your delivery man.”
Mrs Gibbons, Buxton.

“My swivel chair and stool are extremely comfortable… my ankles are no longer swollen!”
Mr P, Caterham.

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What our customers say about us

  • I was surprised how friendly the staff were and the atmosphere was the same.They showed us quite a few suites, nothing was too much trouble. I am delighted with the suite I chose. So comfortable and it looks great.

    Mrs. B Acker

  • Visited this store and bought a drop arm sofa. Excellent service. Assistants very friendly and polite and gave me plenty of time to view all models before deciding.

    B M Ruth

  • Very pleased with the friendly service. The layout of the shop is very impressive. We bought a chair - Swivel Ayr.

    Mrs. G Wilson

  • Just bought a couple of armchairs and slipper box from your Stockton store. We received unbelievable service and advice from your specialist, Amanda, she is a credit to your company and deserves praise. It was a very pleasurable experience. Thank you.

    John Holley

  • Perfect service as we have had in the past. Even though my father was in a wheelchair with practically no mobility, the help and patience was marvelous All your assistants are great.

    Mrs. J Penfold & Mr. C Clarke

  • Very satisfied with the delivery service. The delivery staff were helpful and pleasant and my chair was delivered on time. No packing to dispose of, that was all taken care of.

    Lynda Sheridan

  • Many thanks for your prompt and efficient service regarding our leather swivel chair. Your technician Ben has just left after replacing the chair back due to the leather peeling. He was very pleasant and quickly replaced the part. My problem was dealt with immediately and I am extremely happy!

    Mrs Sheilah Ward

  • The staff in the shop were friendly and extremely helpful and did their bit to accommodate our needs. We felt really comfortable explaining our needs etc. to them. They explained everything in detail and we were happy to make the purchases.

    Mrs. V Wilton

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