As an essential retailer, our Comfort Stores across the UK are open by appointment. You can enjoy the store to yourself, with our Covid-safe, Contactless store appointments. To book your exclusive store appointment please call us on 01924 507050. Alternatively, you can book a Contactless Home Visit by calling 01924 486900.
We hope that you are delighted with the purchase you’ve made and the service you have received from us and that you will never have cause to complain – If there is anything, however small that you are not happy with, we’d like to hear about it so that we can put this right for you.
If you are unhappy with any aspect of your product or service please call our dedicated customer care team on 01924 486902, we will endeavour to sort out your complaint while you are on the phone and our advisor will agree a course of action with you to ensure a prompt resolution.
Alternatively you can email our Customer Care Department on email@example.com All emails will be responded to within 48 hours.
If you wish to send your complaint in writing, please send this to:
Customer Service Department
Units 1-3 Grange Road Industrial Estate