Need it quickly? View our Express Delivery furniture, delivered within just 7 days* >

We hope that you are delighted with the purchase you’ve made and the service you have received from us and that you will never have cause to complain. If there is anything, however small that you are not happy with, we’d like to hear about it so that we can put this right for you.

If you are unhappy with any aspect of your product or service, please call our dedicated customer care team on 01924 486902. We will endeavour to sort out your complaint while you are on the phone and our advisor will agree a course of action with you to ensure a prompt resolution.

Alternatively you can email our Customer Care Department on customerservice@hslchairs.com. All emails will be responded to within 48 hours.

If you wish to send your complaint in writing, please send this to:

Customer Service Department

HSL
Comfort House
Units 1-3 Grange Road Industrial Estate
Grange Road
Batley
West Yorkshire
WF17 6LN

Be the first to hear about our latest offers, keep up to date with our exciting news and discover ways to improve your wellbeing by signing up to our exclusive newsletter, lovingly created just for you.

Please enter a valid email address.
Please tick the optin checkbox.