Reviews
29,486 reviews on
Delivery experience
My furniture (3 seater sofa & 2 armchairs) was delivered 10 June 2026. The delivery team was Paul D & Jon. They were brilliant- so friendly & helpful, explained everything & did a great job putting it all together & placing exactly where I wanted it. It all came with castors but Paul explained becau...
Mrs Brown
Excellant serviceFrom home visit ,to delivery date it…
From home visit ,to delivery date it has been a good experience.As we moved home inbetween first visit and delivery everything went smoothly. Thank you.
Gillian
very attentive staff friendly and really helpful. because i am disabled they offered me a courtesy taxi service which was very kind and helpful to me
I found exactly the reclining chair I wanted. It was a pleasant afternoon
Susanne D
Chair spotting
My wife and I popped into HSL today looking for two reclining and rise chairs Yvonne met us at door she told us a bit of what they do to help people get the right chair for their health issues. You have to take your time. Yvonne was great very helpful. We have ordered two chairs....all good....
Mr Mike Catchpole
Pleased with our purchase from HSL
Good quality chair at a competitive price, delivered as promised and good communications. Very helpful staff.
MAL
From the moment we arrived till the…
From the moment we arrived till the moment we left the shop we were treated like we had known Rachel for years,she opened the door with a smile on her face and introduced herself and welcomed us into the shop, she took us straight over to the chairs that we were interested in and explained to us how...
Mrs S.Murray
Very helpful and informative re the…
Very helpful and informative re the right chair for me.
MrsJosephinePhypers
HSL’s Welcome
Daniel gave me a warm welcome to the HSL showroom this morning at 10 o’clock and followed it up with superb service. He knew everything about the kind of recliner I wished to buy and showed me many approximations until he guided to the correct choice based on my age, height, weight, body type an...
David
Customer service good
Thank you especially to Jordan at customer service for help and guidance.
Linda
first class delivery!
Jason and Ashley were on time, helpful, friendly and efficient. They helped to move a piece of furniture to make room for the new chair and went out of their way to make the transition as smooth as possible. I wish all deliveries were that good!
Pam Jarvis
Josh was brilliant
Josh was brilliant! Superb service
Manning Rennells
Very good service
Very good service
Michael Boyd-Stenton