VAT Exemption

If your order contains products designed specifically for use by someone with a disability or long-term medical condition, you may be eligible for VAT relief.

Important: Items not specifically designed for use by disabled people do not qualify for VAT relief.

Eligibility

You may qualify if you:

• Have a long-term illness or disabling condition
• Are chronically sick
• Require products specifically designed for your condition

Examples include (but are not limited to): Arthritis, Multiple Sclerosis, Parkinson’s, Stroke, Diabetes, COPD, Osteoarthritis, Dementia, and Motor Neuron Disease.

Declaration

By confirming VAT exemption, you are making a legally binding declaration that you are eligible under Group 12 of Schedule 8 of the Value Added Tax Act 1994.

Please note: Making a false declaration is an offence. Your information may be shared with HMRC and will be handled confidentially.

Are You Eligible for VAT-Free Furniture?

If you are chronically sick or have a disabling condition, you may be eligible for VAT-free products such as adjustable beds and riser recliner chairs (normally subject to 20% VAT).

Changed Your Mind?

Right to cancel

If you place an order online, by telephone, or during a home consultation, you can cancel within 48 hours from placing your order but you will be charged 30% of the order value.

To cancel, please contact our Customer Care on 01924 917 176 or by emailing us at customerservice@hslchairs.com