As an essential retailer, our Comfort Stores across the UK are open by appointment. You can enjoy the store to yourself, with our Covid-safe, Contactless store appointments. To book your exclusive store appointment please call us on 01924 507050. Alternatively, you can book a Contactless Home Visit by calling 01924 486900.
To protect both our customers and colleagues whilst we are in your home, we are limiting our collect and recycle service to items that do not require dismantling. We thank you for your understanding and once it’s safe to resume our full collect and recycle service, we will do so.
We recognise our responsibility to society and we’re dedicated to protecting the environment.
We continue to advance our activity in reducing CO2 emissions in our factory, stores, head office, as well as in the transport of your furniture to your door.
We are working towards the following standards:
We are also committed to the responsible collection and sustainable disposal of second hand furniture.
When we deliver your new HSL furniture, we can take away your old items (on a like-for-like basis). This hassle-free service costs just £60, a small price to pay for your peace of mind.
You’ll also be comfortable knowing that, wherever possible, our collections are recycled. We work with charity partners, including the British Heart Foundation to whom we donate second hand – and new – furniture to raise funding to support worthwhile causes.