Carlton Collection

What our customers say about us

• “I went to your store with my sister who wanted a drop arm sofa and the staff were absolutely delightful. We were offered tea and the staff that dealt with us couldn't have been nicer. It was such a pleasure to be looked after by such nice people and we were there for over an hour - they couldn't do enough.”

  Mrs. N Ellis

• “My adjustable bed from HSL is a godsend. I’ve now purchased a riser recliner too!”

  Mrs. Rogers

• “The service that we received was exceptional from the moment that we stepped into the shop and the moment that we left.  I would not hesitate to use your services again and would recommend you to family and friends.”

  Mr. Graham Neal

• “The staff in the shop were friendly and extremely helpful and did their bit to accommodate our needs. We felt really comfortable explaining our needs etc. to them. They explained everything in detail and we were happy to make the purchases.”

  Mrs. V Wilton

• “Would not hesitate to recommend HSL ten out of ten from the experience we have had. ”

  Mrs M Toole

• “I was surprised how friendly the staff were and the atmosphere was the same.They showed us quite a few suites, nothing was too much trouble. I am delighted with the suite I chose. So comfortable and it looks great.”

  Mrs. B Acker

• “I think your staff are very helpful, they greet all of their customers and made us all feel welcome and bent over backwards to make us feel at ease and made sure that we chose the right chairs.”

  Mr. & Mrs. Stallard

• “Friendly, precise and pointed out all of the details of furniture functions of the chairs that we were interested in. Didn't rush us but provided us with cups of tea. We left with all of the information we needed and returned a few days later and purchased 2 chairs. They were delivered as promised and we are very pleased with them, thank you.”

  Mrs. Cranmer