We are offering a completely contactless service, as well as in-store appointments.
If you would like to book an appointment, the times are:
Monday – Saturday: 9am – 11am & 2:30pm – 5pm
Sunday: 10am – 11am & 2:30pm – 4pm
To book an appointment please call us on 01924 507050
Alternatively, you can enjoy our products during our general browsing times:
Monday – Sunday: 11am – 2:30pm
We look forward to seeing you soon – we’ll pop the kettle on…
For your absolute peace of mind, we have put in place a number of steps to allow us to safely carry out a Contactless Home Visit. These steps include input and verification from Occupational Therapist, Julie Jennings Dip COT, HCPC and an independent Health and Safety advisor. The full list of safety measures are detailed below under ‘You’re in Safe Hands.’ You can book your free Contactless Home Visit by calling our team on 01924 507050 or emailing firstname.lastname@example.org.
Clinically Extremely Vulnerable
If you have received a letter or been contacted by your GP to say that you are classed as Clinically Extremely Vulnerable, at this time we do not believe it is safe for us to carry out a Contactless Home Visit, however, our experienced team of Comfort Specialists are trained to support you over the telephone. Please don’t hesitate to give them a call on 01924 507050
When delivering your items, our team will be wearing personal protective equipment (PPE), including visors, masks, gloves and shoe protectors.
To ensure a Contactless Delivery, before delivering your new furniture we will send you a delivery guide which will outline our safety precautions, as well as provide details on how we will ensure a Contactless Delivery.
You will be asked to confirm which room you’d like the product placed in using the note cards in your delivery pack. You will also be asked to indicate with a note card (again, provided in your pack), where in the room you would like your furniture to be positioned.
Our Customer Care team are ready and waiting to take your call if you have any questions at all. They are available Monday to Saturday 9am to 5pm, and Sunday 10am – 4pm. The number is 01924 507050.