Cookie policy

All you need to know about the data we collect and how we use it.

What are Cookies?

Cookies are small text files that are stored by your browser on your computer’s hard drive, mobile phone or other device you use to access websites.
Cookies can’t harm your computer. We don’t store personally identifiable information in the cookies we create, but they are used to ‘remember’ when your computer or device accesses our website. Cookies are essential for the effective operation of our website. They are also used to tailor the products and services offered and advertised to you, both on our website and elsewhere.
Information collected
Some cookies collect information about browsing behaviour when you access this website via the same computer or device. This includes information about pages viewed and your journey around a website. We do not use cookies to collect or record any personal identifiable information, for example your name, address, contact details etc.
What are cookies used for?
The main purposes for which cookies are used are: –
1. For technical purposes essential to effective operation of our website.
2. For HSL to market to you, particularly web banner advertisements and targeted updates.
3. To enable HSL to collect information about your browsing patterns.
How do I disable cookies?
If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Details on how to do this can be found here: Web browser settings.
What happens if I disable cookies?
This depends on which cookies you disable, but in general the website may not operate properly if cookies are switched off.
Further reading
Useful information about cookies can be found at: All about cookies.
A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at: Your online choices.
Information on the ICC (UK) UK cookie guide can be found on the ICC website section.

What our customers say about us

  • I think your staff are very helpful, they greet all of their customers and made us all feel welcome and bent over backwards to make us feel at ease and made sure that we chose the right chairs.

    Mr. & Mrs. Stallard

  • On each of our two visits we were dealt with with courtesy and efficiency. We were put undo no pressure at all to make a purchase. We were able to take our time and make our own decisions. The advice we were given was both informative and helpful. It was a lovely cup of tea also!!

    Mrs. P Husted

  • The service that we received was outstanding. The sales assistant was very knowledgeable and helped to explain how the chairs are fitted to the customer. Nothing was too much trouble and she helped us to choose the right items with ease. The provision of a cup of tea was very welcome and made the whole selling experience much more friendly. The other assistant was very helpful with matching fabrics and we got just what we required. Well done,

    J V Weller

  • The chair is wonderful, can't wait for a comfy evening in, but wanted to thank you first. Great, would recommend you to anyone.

    Mrs S M Bridges

  • My husband and I visited your store and bought two chairs (£2500). I was served by Garth, a very very pleasant young man. He made our visit very comfortable, we had coffee and good conversation. We wanted for nothing, he explained everything very clearly, I was very impressed, I am sure that he will make a manager!

    Mrs. J Bushell

  • We would not hesitate recommend your company to anyone. Thank you to everyone.

    Carol Hamilton

  • Excellent customer service. The staff were very helpful and nothing was too much trouble.

    Mrs. A Richardson

  • Visited this store and bought a drop arm sofa. Excellent service. Assistants very friendly and polite and gave me plenty of time to view all models before deciding.

    B M Ruth

Read more customer testimonials