Cookie policy

All you need to know about the data we collect and how we use it.

What are Cookies?

Cookies are small text files that are stored by your browser on your computer’s hard drive, mobile phone or other device you use to access websites.
Cookies can’t harm your computer. We don’t store personally identifiable information in the cookies we create, but they are used to ‘remember’ when your computer or device accesses our website. Cookies are essential for the effective operation of our website. They are also used to tailor the products and services offered and advertised to you, both on our website and elsewhere.
Information collected
Some cookies collect information about browsing behaviour when you access this website via the same computer or device. This includes information about pages viewed and your journey around a website. We do not use cookies to collect or record any personal identifiable information, for example your name, address, contact details etc.
What are cookies used for?
The main purposes for which cookies are used are: –
1. For technical purposes essential to effective operation of our website.
2. For HSL to market to you, particularly web banner advertisements and targeted updates.
3. To enable HSL to collect information about your browsing patterns.
How do I disable cookies?
If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Details on how to do this can be found here: Web browser settings.
What happens if I disable cookies?
This depends on which cookies you disable, but in general the website may not operate properly if cookies are switched off.
Further reading
Useful information about cookies can be found at: All about cookies.
A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at: Your online choices.
Information on the ICC (UK) UK cookie guide can be found on the ICC website section.

What our customers say about us

  • When I purchased my riser recliner the service was tremendous and the staff all superb.

    Mrs. W

  • The delivery team were first class. Certainly earned a gold star. Carry on the good work. Thank you both.

    Mrs. Sims

  • My husband who is recently out of hospital was shown a comfortable seat. I must commend your assistant, having been in the trade all of my working life I know good service when I see it. The suite we ordered came quick enough. Well done Kim.

    Mrs. Olivean

  • It was a pleasure to shop at HSL Bathgate largely due to Anne who made us feel so welcome and had endless patience in helping us to decide on the most suitable chair and the upholstery. The chair was delivered sooner than expected and is in constant use and as I am flat bound it is important that I have two comfortable chairs that helps me to relax. The tea and biscuits were also very welcome. Thank you.

    Mr. Hamilton

  • Never before have I dealt with a company who have treated its customers so well. I will certainly recommend you to anyone who is looking for furniture.

    Linda Thompson

  • Friendly, precise and pointed out all of the details of furniture functions of the chairs that we were interested in. Didn't rush us but provided us with cups of tea. We left with all of the information we needed and returned a few days later and purchased 2 chairs. They were delivered as promised and we are very pleased with them, thank you.

    Mrs. Cranmer

  • I was surprised how friendly the staff were and the atmosphere was the same.They showed us quite a few suites, nothing was too much trouble. I am delighted with the suite I chose. So comfortable and it looks great.

    Mrs. B Acker

  • I went to your store with my sister who wanted a drop arm sofa and the staff were absolutely delightful. We were offered tea and the staff that dealt with us couldn't have been nicer. It was such a pleasure to be looked after by such nice people and we were there for over an hour - they couldn't do enough.

    Mrs. N Ellis

Read more customer testimonials