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As an essential retailer, we are continuing to operate our Covid-safe, Contactless Delivery Service to the room of your choice. When delivering your furniture our delivery team will be wearing full PPE, including face visors, masks, shoe protectors and gloves.

To ensure a Covid-safe Contactless delivery, before delivering your new furniture we will send you a delivery guide which will outline our safety precautions, as well as provide details on how we will ensure a contactless delivery.

You will be asked to confirm which room you’d like the product placed in using the note cards in your delivery pack.  You will also be asked to indicate with a note card (again, provided in your pack), where in the room you would like your furniture to be positioned.

As reassurance that you are in safe hands your delivery team will always:

  • Sanitise their hands before entering your home.
  • Wear the appropriate personal protection provided.
  • Maintain a 2 metre distance from you and anyone in your household; as advised by the Government (where possible).
  • Ensure there is no physical contact between you and them.
  • Adjust how they do things to suit you; please just let them know if there is anything additional they can do to make you feel comfortable with the service provided.

At HSL have a 100% wellness measure in place; ensuring that if any of our colleagues experience any symptoms, they are isolating in-line with Government advice.