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What our customers say about us

  • I thought that the assistant was excellent and I will not hesitate to recommend your store to any of my friends.

    Mrs. J Dann

  • Visited this store and bought a drop arm sofa. Excellent service. Assistants very friendly and polite and gave me plenty of time to view all models before deciding.

    B M Ruth

  • Both the ladies at your store were very helpful and spent a lot of time explaining items to us and showing us how things worked. As a result, we were able to make sure that what we purchased  was just what we wanted.

    Mrs. Brenda Burrett

  • Very good service. We were allowed to inspect chairs at our leisure. No pushy sales people. We liked being left alone to talk about various chairs. We did buy an electric chair and in all a very good, pleasant shopping experience.

    P Dunne

  • My husband who is recently out of hospital was shown a comfortable seat. I must commend your assistant, having been in the trade all of my working life I know good service when I see it. The suite we ordered came quick enough. Well done Kim.

    Mrs. Olivean

  • Perfect service as we have had in the past. Even though my father was in a wheelchair with practically no mobility, the help and patience was marvelous All your assistants are great.

    Mrs. J Penfold & Mr. C Clarke

  • It was a pleasure to shop at HSL Bathgate largely due to Anne who made us feel so welcome and had endless patience in helping us to decide on the most suitable chair and the upholstery. The chair was delivered sooner than expected and is in constant use and as I am flat bound it is important that I have two comfortable chairs that helps me to relax. The tea and biscuits were also very welcome. Thank you.

    Mr. Hamilton

  • My husband and I are both disabled. When we finally decided on the chairs we wanted, she made us a nice cup of tea and left us with the materials to choose from. No pressure at all, it was like home from home.

    Mrs. McLean

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