Book Your Contactless Home Visit

Important please read

Following the Welsh government’s announcement on Monday 19th October to enter into a 2 week national lockdown from 6pm on Friday 23rd October, this unfortunately means that our stores in Cardiff and Swansea will temporarily close. In addition, our home visit and delivery services within Wales will also be paused from 6pm on Friday 23rd October until Monday 9th November. However, we’re pleased to offer appointments for when we re-open on the 9th November 2020. To book your appointment, please call 01924 507050.

The UK government has recently imposed localised lockdown measures in parts of the country, which stipulate that households must not visit other households either in their home or garden.  Whilst we recognise that this is far from ideal, these restrictions do not extend to businesses or local services.  If you live in a region which is currently following additional lockdown measures, you may continue to leave your home to go shopping etc, and you may also allow tradespeople to come into your home providing they take the appropriate measures.

For your absolute peace of mind, our home visit service also strictly adheres to the following when entering your home:-

• Sanitising of hands before and after every visit
• Our colleagues will be wearing PPE, including masks, visors, gloves and over-shoes
• The sanitisation of our furniture after each and every customer visit
• Daily temperature and wellbeing checks for our colleagues
• Contactless services include our 7 Point Seating Assessment™
• You will also receive a pre-call before your visit to ensure that you or any members of your household are not displaying any symptoms

If you would you like any further reassurance or have any questions, please call our friendly customer contact team on 01924 486900